Our minimum volunteer age is 15 in respect to the minimum working age in Australia. We can accept volunteers at the age of 15 as long as we are provided a written letter of permission from a parent or guardian. Students wishing to perform work experience with Salvos Stores may be exempt from this policy, on the condition the placement is approved in writing by a third party organisation responsible for the work experience (school, scout group etc). The third party organisation must confirm in writing that they have full insurance coverage for the volunteer (including personal injury and public liability coverage).

There is no maximum age of any employee or volunteer, assuming they are able to safely carry out their duties to the requirements of their position.

What is the minimum/maximum age for volunteering at Salvos Stores?

There are no minimum hours for volunteering, as long as it fits the store’s current needs. We do have a maximum working week of 38 hours in conjunction with employment law for all workers.

Are there minimum/maximum hours required for volunteering?

All individuals wishing to volunteer with Salvos Stores must be eligible to volunteer in Australia in accordance with the Department of Immigration and Border Protection (DIBP) guidelines. It is the responsibility of the individual to ensure that they are eligible to volunteer in Australia. If you are not an Australian citizen, please make sure that your visa type allows volunteer activity. For more information, please visit DIBP’s website at homeaffairs.gov.au.

I'm not an Australian citizen. Am I eligible to volunteer?

Yes! It is possible to volunteer at more than one Salvos Stores locations. You can log into your existing volunteer account and then sign up with the new store.

Can I volunteer at more than one Salvos Store?

Our volunteers help with a wide variety of tasks to keep the store running smoothly. These may include:

merchandising - organising, pricing and tagging goods, and creating attractive store displays

customer service - assisting shoppers and working behind the register

There are also a limited number of opportunities available at our warehouses and customer service centres.

moving stock – loading/unloading trucks

role-specific projects (if you’ve been placed through an educational institute work experience)

Office positions are only available in VIC, TAS, SA, NT & WA. These positions are displayed on Seek and Volunteer.

What type of work does a Salvos Store volunteer do?

Yes. Salvos Store volunteers adhere to a code of neat dress when working on our retail floor. We must insist on closed toe shoes (excluding runners) to be compliant with Workplace Health & Safety requirements. In some states it is preferred that staff wear black clothing, this applies in VIC, TAS, SA, WA & NT.

Yes. For volunteers, we provide an in-store induction and on site “on the job” training for the tasks you are undertaking.

Yes. You can find our positions on our careers page located at the bottom of the Salvos Stores website.

Could volunteering lead to employment within Salvos Stores?

You can contact your local store and speak to a store manager or get in touch with our Volunteer Program Team:

For VIC, TAS, SA, WA & NT call (03) 9210 5100 (Mon-Fri 9am-5pm AEST/AEDT) or email ssvolunteer@aus.salvationarmy.org

For QLD, NSW & ACT call (02) 9834 9030 (Mon-Fri 9am-5pm AEST/AEDT) or email ssvolunteer@aue.salvationarmy.org

Who do I contact for more information or to share feedback?

Help us create a great experience for our customers and make our stores look great and run smoothly

Help us to organize donations, select, price and prepare great quality stock for the sales floor

Help us keep our warehouses organized and prepare donated stock ready for store delivery

At our support offices you can help respond to customer requests and support our administration teams

Make a positive impact in your community, gain new skills and experience, develop lasting friendships and be a part of a fun team!

We are always on the look out for new volunteers to join our crew. Whether it's a few hours or a few days each week, it all makes a difference. Here's how you can help.

View our FAQs for information about volunteering for anyone under 16.

Volunteer with Salvos Stores

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